Browsing by Author "PRAKOSO, FANDY RAHADIAN"
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PENGARUH KUALITAS LAYANAN DAN PENANGANAN KELUHAN TERHADAP LOYALITAS PELANGGAN ASRI MEDICAL CENTER YOGYAKARTA
PRAKOSO, FANDY RAHADIAN (FAKULTAS EKONOMI DAN BISNIS UNIVERSITAS MUHAMMADIYAH YOGYAKARTA, 2018-09-20)This study aims to determine The effect of service quality and complaint handling toward costumer loyalty at Asri Medical Center Yogyakarta. This research was conducted in D.I. Yogyakarta. The sampling method used in this ...