Browsing by Subject "Patient Loyalty"
Now showing items 1-2 of 2
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THE INFLUENCE OF SERVICE QUALITY TOWARDS PATIENTS' SATISFACTION AND LOYALTY IN HIDAYAH HOSPITAL, BOYOLALI
(2019-11)Hospitals are important institution because it is part of system which presents health services in the community. It is also the contact point for patients who need health services, hence patients experience in hospitals' ... -
PENGARUH KUALITAS PELAYANAN DAN KEPUASAN PASIEN TERHADAP LOYALITAS PASIEN DI KLINIK PRATAMA PKU MUHAMMADIYAH CANGKRINGAN
(MAGISTER ADMINISTRASI RUMAH SAKIT PROGRAM PASCASARJANA UNIVERSITAS MUHAMMADIYAH YOGYAKARTA, 2019-11-01)Background: The public always expects that clinical services, both government and private, can provide good and satisfying services for every user who uses them, the friendliness of the clinic, as well as the responsiveness, ...