Browsing by Subject "Quality service"
Now showing items 1-2 of 2
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PENGARUH KUALITAS PELAYANAN, LOKASI DAN SERVICESCAPE TERHADAP KEPUASAN KONSUMEN (STUDI PADA KONSUMEN LARISSA AESTHETIC CENTER YOGYAKARTA)
(FAKULTAS EKONOMI DAN BISNIS UNIVERSITAS MUHAMMADIYAH YOGYAKARTA, 2017)This research aim to clarify and analyse factors that influenced the customer satisfaction in Larissa Aesthetic Center Yogyakarta as companies offer service in health and beauty care. This research due to Larissa Aesthetic ... -
PENGUKURAN DAN ANALISIS INDIKATOR WAKTU TUNGGU PELAYANAN DI INSTALASI GAWAT DARURAT : STUDI KASUS
(MAGISTER ADMINISTRASI RUMAH SAKIT PROGRAM PASCASARJANA UNIVERSITAS MUHAMMADIYAH YOGYAKARTA, 2019-11-01)Background: Emergency Installation Services are services that can provide prompt and appropriate actions to minimize the mortality and prevent the disability. One indicator of service quality is response time, this is an ...