Browsing by Subject "patient loyalty"
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PENGARUH CITRA RUMAH SAKIT TERHADAP KEPUASAN PASIEN DAN LOYALITAS PASIEN RAWAT JALAN DI RUMAH SAKIT PKU MUHAMMADIYAH GAMPING YOGYAKARTA
(MMR UMY, 2018)The increasing number of hospitals and the increasing demands of the community for quality and affordable health facilities, make the hospital must always try to maintain and meet the demands of society amid current ... -
PENGARUH KUALITAS PELAYANAN TERHADAP KEPUASAN DAN LOYALITAS PASIEN DI RUMAH SAKIT HIDAYAH BOYOLALI
(MAGISTER ADMINISTRASI RUMAH SAKIT PROGRAM PASCASARJANA UNIVERSITAS MUHAMMADIYAH YOGYAKARTA, 2019-11-01)Background: Hospital is one of substantial institutions, because it is part of a system that brings health services to the community. Hospital is a contact point for patient who need health services, so patient experiences ...