Browsing by Subject "patient satisfaction"
Now showing items 1-4 of 4
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ANALISIS KEPUASAN PASIEN RAWAT INAP TERHADAP MUTU PELAYANAN RUMAH SAKIT KHUSUS PARU RESPIRA YOGYAKARTA
(MMR UMY, 2018)TRACT Background:Health service quality is the level of perfection of health services that organized in accordance with the code of ethics and service standards, so as to give satisfaction for each patient. Method: ... -
ANALYSIS EFFECT SERVICE QUALITY OF BPJS PROGRAM TO PATIENT SATISFACTION MEDIATED BY MEDICAL PERFORMANCE
(2018-05)The quality of hospital services is an important element in health care services Patient satisfaction is considered as one of the most important dimensions of quality and is one of the main indicators of the standard of a ... -
PENGARUH CITRA RUMAH SAKIT TERHADAP KEPUASAN PASIEN DAN LOYALITAS PASIEN RAWAT JALAN DI RUMAH SAKIT PKU MUHAMMADIYAH GAMPING YOGYAKARTA
(MMR UMY, 2018)The increasing number of hospitals and the increasing demands of the community for quality and affordable health facilities, make the hospital must always try to maintain and meet the demands of society amid current ... -
PENGARUH KUALITAS PELAYANAN TERHADAP KEPUASAN DAN LOYALITAS PASIEN DI RUMAH SAKIT HIDAYAH BOYOLALI
(MAGISTER ADMINISTRASI RUMAH SAKIT PROGRAM PASCASARJANA UNIVERSITAS MUHAMMADIYAH YOGYAKARTA, 2019-11-01)Background: Hospital is one of substantial institutions, because it is part of a system that brings health services to the community. Hospital is a contact point for patient who need health services, so patient experiences ...