Now showing items 21-26 of 26

    • LEADING TO IMPROVEMENT? THE POLITICS OF ISO 9001:2000 TRANSFER TO LOCAL SERVICE DELIVERY 

      SOBARI, WAWAN (DEPARTMENT OF GOVERNMENT AFFAIRS AND ADMINISTRATION FACULTY OF SOCIAL AND POLITICAL SCIENCE UMY, 2011-01-21)
      In the last eight years, there has been a rising practice of the ISO 9001:2000 transfer within local and provincial governments in East Java Indonesia. It is an interesting fact as the practice invites some controversial ...
    • MAKING STRATEGIC PLAN WORKS IN LOCAL GOVERNMENT: CHALLENGE AND PROBLEMS (A CASE STUDY OF STRATEGIC PLAN IMPLEMENTATION IN YOGYAKARTA SPECIAL PROVINCE) 

      NURMANDI, ACHMAD; PURNOMO, EKO PRIYO (DEPARTMENT OF GOVERNMENT AFFAIRS AND ADMINISTRATION FACULTY OF SOCIAL AND POLITICAL SCIENCE UMY, 2011-01-21)
      The term of strategic plan is a new type of approaches in Indonesian government that introduced since 1999 based on Law No. 22/1999. As a new approach, government organization has tried to set priorities and allocated ...
    • POTENTIAL USERS AND CRITICAL SUCCESS FACTORS OF E-GOVERNMENT SERVICES: THE CASE OF INDONESIA 

      ROKHMAN, ALI (DEPARTMENT OF GOVERNMENT AFFAIRS AND ADMINISTRATION FACULTY OF SOCIAL AND POLITICAL SCIENCE UMY, 2011-01-21)
      Implementation of e-govemment in Indonesia began in 2003 when the Government of Indonesia released Presidential Instruction No3/2003 regarding the National Policy and Strategy Development of E-Government. Howevei, until ...
    • THE STRATEGY FOR IMPROVING PUBLIC SERVICES DELIVERY IN INDONESIA 

      ANWARUDDIN, AWANG; SURANTO, SURANTO (DEPARTMENT OF GOVERNMENT AFFAIRS AND ADMINISTRATION FACULTY OF SOCIAL AND POLITICAL SCIENCE UMY, 2011-01-21)
      The crisis of public services in Indonesia has spread out to almost all sectors for decades. The poor level of public services performance suffered by customers is mainly indicated by sluggish service processes and excessive ...
    • THE SUSTAINABILITY OF JAKARTA AS THE CAPITAL CITY 

      PURNAWENI, HARTUTI (DEPARTMENT OF GOVERNMENT AFFAIRS AND ADMINISTRATION FACULTY OF SOCIAL AND POLITICAL SCIENCE UMY, 2011-01-21)
      This paper aims to find out efforts to be done to Jakarta as the Capital City of the Republic of Indonesia. Jakarta has turned from merely old day traditional port to the present day of a megapolitant figure, where skycrappers ...
    • TRANSFORMATION OF PUBLIC ORGANIZATION CULTURE IN INDONESIAN DEMOCRATIC ERA 

      PRATIWI, ARUNDINA (DEPARTMENT OF GOVERNMENT AFFAIRS AND ADMINISTRATION FACULTY OF SOCIAL AND POLITICAL SCIENCE UMY, 2011-01-21)
      This paper aims to provide an understanding about the transformation of public organization culture in indonesian democratic era. Literatures research, both from books and media publications, on current development of ...