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Impact of cultural behavior of civil servants on citizens’ satisfaction with public services: a survey on licensing services of Indonesian local government agencies
(2019-04-01)
The low level of citizens’ satisfaction in obtaining
public services is caused by the cultural behavior of government
employees. Therefore, many governments in developing
countries have been reforming the organizational ...
THE CAPABILITY OF THE RIAU MALAY CUSTOMARY INSTITUTION (LAM) IN REALIZING THE RIAU 2020 VISION KAPABILITAS LEMBAGA ADAT MELAYU (LAM) RIAU DALAM MEWUJUDKAN VISI RIAU 2020
(Pusat Pengembangan Jurnal dan Publikasi Ilmiah Universitas Airlangga, 2019-06-30)
Riau LAM is a community organization that was present in the midst of the decline in the existence of Malay
culture in Riau Province and became the only Malay community organization that was made a partner of the
government. ...