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dc.contributor.authorSUBARDI, EKO
dc.contributor.authorSURANTO, SURANTO
dc.date.accessioned2017-11-06T04:00:17Z
dc.date.available2017-11-06T04:00:17Z
dc.date.issued2014-06
dc.identifier.issn2355-8695
dc.identifier.urihttp://repository.umy.ac.id/handle/123456789/15774
dc.description.abstractHealthcare and Social Security Agency (BPJS) is a government program, that started on January 1, 2014. at the Early Implementation is not yet completed. and has shortcomings, among others payment of claims insurance JKN to Government’s Partner hospitals (BPJS). The aims of this research was to describe Healthcare and Social Security Agency (BPJS) accountability in claims insurance handling and factors that influence, This study used descriptive and qualitative data, While the research analysis using the data analysis process based on the result of in depth interview and documents.. the result showed that accountability in claims insurance handling generally the result has been accountable (80,5 %) although several indicators to measure showed any discrepancy / not accountable. when measured with indicator refers to a predetermined scheduler that is not accountable. The presence indicator adherence to rules and procedures have not been fully accountable. while ability indicator for do performance evaluation and Transparency Indicator in decision-making and to implement effectiveness and cost-efficiency performance of its duties has been accountable. Then, to determine the factors that the effect of accountability in claims insurance handling used a variable factor of service rules, factor of bureaucratic apparatus and factors of priority interests and service users. Application and implementation of the third factor have relevance and has a causal impact that influence the Healthcare and Social Security Agency (BPJS) in claims insurance handlingen_US
dc.language.isootheren_US
dc.publisherMaster of Government Affairs and Administration, Post Graduate Program, Universitas Muhammadiyah Yogyakarta, Indonesia collaborate with Asia Pacific Society For Public Affairs (APSPA) http://apspa.org, Asosiasi Dosen Ilmu Pemerintahan Indonesia (ADIPSI) http://www.adipsi.org/, Asosiasi Ilmu Pemerintahan Perguruan Tinggi Muhammadiyah (AIPPTM)http://aipptm.com/, Jusuf Kalla School Of Government (JKSG) http://jksg.umy.ac.id/en_US
dc.subjectAccountability, Healthcare and Social Security Agency, Public Health Assurancesen_US
dc.titleAKUNTABILITAS BPJS KESEHATAN CABANG UTAMA YOGYAKARTA DALAM PENANGANAN KLAIM ASURANSI PROGRAM JAMINAN KESEHATAN NASIONAL JANUARI – APRIL 2014en_US
dc.typeArticleen_US


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