Browsing Publication by Subject "CUSTOMER SATISFACTION"
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ANALISIS KEPANTASAN HARGA, KEPUASAN PELANGGAN, LOYALITAS, DAN HARGA YANG DAPAT DITERIMA (STUDI PADA KONSUMEN PT.KAI DI YOGYAKARTA)
(FAKULTAS EKONOMI UNIVERSITAS MUHAMMADIYAH YOGYAKARTA, 2016-10)This research aimed at finding how much the influence of price fairness, customer satisfaction, loyalty and price acceptance, towards intention to online transaction. The sample collecting method conducted in this research ... -
PENGARUH KUALITAS LAYANAN, NILAI, KEPUASAN PELANGGAN DAN CITRA TERHADAP LOYALITAS PELANGGAN MASKAPAI PENERBANGAN GARUDA INDONESIA DI DIY
(FAKULTAS EKONOMI UNIVERSITAS MUHAMMADIYAH YOGYAKARTA, 2016-10)This study aims to determine how are the service quality, value, customer satisfaction and image to customer loyalty of Garuda Indonesia in Yogyakarta. The sampling method used in this study is judgment sampling. This ...