Browsing Undergraduate Thesis by Subject "Customer Relations, Complaint Handling Strategy"
Now showing items 1-1 of 1
-
STRATEGI COMPLAINT HANDLING DALAM PENANGANAN KELUHAN PELANGGAN DI RUMAH SAKIT “JIH” YOGYAKARTA TAHUN 2018
(FAKULTAS ILMU SOSIAL DAN ILMU POLITIK UNIVERSITAS MUHAMMADIYAH YOGYAKARTA, 2019-07-16)Talking about hospital services is one form of effort that has been held to give the health needs of the people who are required to provide good and quality services. But companies often get conflicts in providing services ...