Browsing Master of Hospital Management by Author "Jati, Damar Cahyo"
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PENGARUH KUALITAS PELAYANAN TERHADAP KEPUASAN DAN LOYALITAS PASIEN DI RUMAH SAKIT HIDAYAH BOYOLALI
Jati, Damar Cahyo (MAGISTER ADMINISTRASI RUMAH SAKIT PROGRAM PASCASARJANA UNIVERSITAS MUHAMMADIYAH YOGYAKARTA, 2019-11-01)Background: Hospital is one of substantial institutions, because it is part of a system that brings health services to the community. Hospital is a contact point for patient who need health services, so patient experiences ...