Browsing Master of Hospital Management by Subject "Patient Loyalty"
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PENGARUH KUALITAS PELAYANAN DAN KEPUASAN PASIEN TERHADAP LOYALITAS PASIEN DI KLINIK PRATAMA PKU MUHAMMADIYAH CANGKRINGAN
(MAGISTER ADMINISTRASI RUMAH SAKIT PROGRAM PASCASARJANA UNIVERSITAS MUHAMMADIYAH YOGYAKARTA, 2019-11-01)Background: The public always expects that clinical services, both government and private, can provide good and satisfying services for every user who uses them, the friendliness of the clinic, as well as the responsiveness, ...