Browsing Master of Hospital Management by Subject "Service Quality"
Now showing items 1-3 of 3
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ANALISIS POSITIONING RUMAH SAKIT KASIH IBU SURAKARTA
(MMR UMY, 2018)Background: Kasih Ibu Hospital is one of the private B type hospitals in Surakarta residency which is facing a tight competition in maintaining its quality in proportion to its income. Kasih Ibu Hospital competes with other ... -
PENGARUH KUALITAS PELAYANAN DAN KEPUASAN PASIEN TERHADAP LOYALITAS PASIEN DI KLINIK PRATAMA PKU MUHAMMADIYAH CANGKRINGAN
(MAGISTER ADMINISTRASI RUMAH SAKIT PROGRAM PASCASARJANA UNIVERSITAS MUHAMMADIYAH YOGYAKARTA, 2019-11-01)Background: The public always expects that clinical services, both government and private, can provide good and satisfying services for every user who uses them, the friendliness of the clinic, as well as the responsiveness, ... -
PENGARUH KUALITAS PELAYANAN TERHADAP KEPUASAN PASIEN DI RUMAH SAKIT UMUM QUEEN LATIFA
(MMR UMY, 2018)Background: Queen Latifa General Hospital is type D hospital that will be developed to be type C hospital. It needs to do the research about how the level of patient satisfaction towards the service of Queen Latifa General ...