Browsing Master of Hospital Management by Subject "service quality"
Now showing items 1-1 of 1
-
PENGARUH KUALITAS PELAYANAN TERHADAP KEPUASAN DAN LOYALITAS PASIEN DI RUMAH SAKIT HIDAYAH BOYOLALI
(MAGISTER ADMINISTRASI RUMAH SAKIT PROGRAM PASCASARJANA UNIVERSITAS MUHAMMADIYAH YOGYAKARTA, 2019-11-01)Background: Hospital is one of substantial institutions, because it is part of a system that brings health services to the community. Hospital is a contact point for patient who need health services, so patient experiences ...