Browsing Faculty of Economics by Subject "service quality , customer loyalty, customer satisfaction."
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PENGARUH KUALITAS LAYANAN TERHADAP LOYALITAS PELANGGAN DIMODERASI OLEH KEPUASAN PELANGGAN
(FE UMY, 2017-04-20)The goal of this study is to know the effect of service quality customer loyalty which is moderated by customer satisfaction at special sambal restaurant in Yogyakarta. This research was done by doing survey, whereas the ...