Browsing Faculty of Islamic Studies by Author "HIZBUL, ANGGRIA"
Now showing items 1-1 of 1
-
PENGARUH KUALITAS LAYANAN DAN PERSEPSI HARGA TERHADAP KEPUASAN NASABAH DAN SWITCHING INTENTION
HIZBUL, ANGGRIA (FAI UMY, 2017-05-19)This research aims to analyze the influence of service quality and price perception towards the customer satisfaction and switching intention. The object of this research are customers from 5 biggest Sharia Bank in Indonesia; ...