Browsing Department of Economics Science by Author "ISTYANTO, YOGA MURTI"
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PENGARUH PERSEPSI KUALITAS PELAYANAN TERHADAP KEPUASAN PELANGGAN KEPERCAYAAN DAN LOYALITAS
ISTYANTO, YOGA MURTI (FAKULTAS EKONOMI DAN BISNIS UNIVERSITAS MUHAMMADIYAH YOGYAKARTA, 2017)This study aimed to analyze the Influence of Perception Service Quality on Satisfaction, Trust, and Loyalty in online shopping sites Lazada.co.id. In this study, Lazada.co.id sites as an object, and the subject is customer ...