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PENINGKATAN KUALITAS PELAYANAN DENGAN METODE QUALITY FUNCTION DEPLOYMENT (QFD) PADA WAROENG SPESIAL SAMBAL (SS) JALAN GODEAN KM 5,5 YOGYAKARTA
(FAKULTAS EKONOMI DAN BISNIS, 2018-06-07)
This study aims to analyze the improvement of service quality with quality function deployment (qfd) method. The subjects of this study were customers and managers of Waroeng Spesial Sambal (SS) Godean street km 5.5 ...