Browsing Department of Management by Author "KURNIA, REZA OKTO"
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PENGARUH KUALITAS LAYANAN TERHADAP KEPUASAN PELANGGAN DAN TANGGAPAN MASYARAKAT AKAN PERAN TEKNOLOGI
KURNIA, REZA OKTO (FAKULTAS EKONOMI DAN BISNIS UNIVERSITAS MUHAMMADIYAH YOGYAKARTA, 2019-06-21)This study aims to analyze how far the direct relationship between the quality of TransJogja services can affect the satisfaction of customers who use their services. Therefore, the subject of this study is TransJogja ...