Browsing Department of Management by Author "WIJAYANTI, OKTIYANA"
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CUSTOMER RELIATIONSHIP MANAGEMENT (CRM) DAN PERSONAL SELLING PENGARUHNYA TERHADAP KEPUASAN KONSUMEN PADA TOYOTA NASMOCO BANTUL
WIJAYANTI, OKTIYANA (FAKULTAS EKONOMI UMY, 2016)This research is aimed to analyze the impact Customer Relationship Management (CRM) and Personal Selling on customer satisfication. Object of this research is Toyota Nasmoco at Bantul, the subject are all customer who are ...