Browsing Department of Tarbiyah by Author "MAULINA AGUSTINA, TRESNA"
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PENGARUH KUALITAS PELAYANAN DAN PROMOSI TERHADAP LOYALITAS DAN KEPUASAN NASABAH DI BMT BINA IHSANUL FIKRI YOGYAKARTA
MAULINA AGUSTINA, TRESNA (FAKULTAS AGAMA ISLAM, 2018-08-23)This research aims at testing the effect of service quality towards the customers’ loyalty and satisfaction, testing the effect of promotion towards the customers’ loyalty and satisfaction. The object of this research ...