Browsing Department of Economics and Islamic Banking by Author "KURNIAWAN, NANANG"
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PENGARUH KUALITAS PELAYANAN TERHADAP KEPUASAN ANGGOTA PADA KJKS BMT ARTHA SEJAHTERA ROTOWIJAYAN YOGYAKARTA
KURNIAWAN, NANANG (FAKULTAS AGAMA ISLAM UNIVERSITAS MUHAMMADIYAH YOGYAKARTA, 2017-12-23)This research is a field research aimed to know effects of service quality that include alertness, reliability, guarantee, empathy, and physical evidence on member satisfaction. The objects of the research were KJKS BMT ...