Browsing Department of Government Science by Author "PUTRI, DIAZ AYU HAPSARI"
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THE PERFORMANCE OF INFORMATION AND COMPLAINTS SERVICE UNIT ( UPIK ) TO IMPROVE THE QUALITY OF RESPONSIVENESS PUBLIC COMPLAINTS BASED ON E-GOVERNMENT
PUTRI, DIAZ AYU HAPSARI (FISIP UMY, 2017-12-15)E-government is an innovation to make better governance in order to achive more effectively in public service. One of which form of e government in Yogyakarta is UPIK. Unit Pelayanan Informasi dan Keluhan (UPIK-Unit of ...