| dc.contributor.author | KARTIKA PUTRI, HARDANTI | |
| dc.date.accessioned | 2018-10-17T03:19:43Z | |
| dc.date.available | 2018-10-17T03:19:43Z | |
| dc.date.issued | 2018 | |
| dc.identifier.uri | http://repository.umy.ac.id/handle/123456789/22181 | |
| dc.description | Latar belakang: Rumah sakit pemerintah daerah yang telah menjadi
BLUD dapat memungut biaya kepada masyarakat sebagai imbalan atas
barang/jasa layanan yang diberikan. Imbalan atas barang/jasa layanan yang
diberikan tersebut ditetapkan dalam bentuk tarif dari setiap jenis pelayanan
dan kelas perawatan.
Tujuan penelitian: Untuk mengetahui pengaruh persepsi karyawan
tentang jasa pelayanan dan tunjangan terhadap kinerja karyawan di Rumah
Sakit Umum Daerah Panembahan Senopati Bantul.
Metode: Penelitian ini adalah penelitian deskriptif kuantitatif dengan
rancangan penelitian korelasional Populasi yang digunakan dalam penelitian
ini seluruh karyawan RSUD Panembahan Senopati Bantul yaitu sebanyak
837 orang. Sampel penelitian ini sebanyak 89 orang dengan teknik
pengambilan sampel yaitu purposive sampling. Analisis data menggunakan
analisis regresi.
Hasil: Persepsi karyawan tentang jasa pelayanan berpengaruh positif
dan signifikan terhadap kinerja karyawan. Tunjangan berpengaruh positif dan
signifikan terhadap kinerja karyawan. Persepsi karyawan tentang jasa
pelayanan dan tunjangan berpengaruh positif dan signifikan terhadap kinerja
karyawan di RSUD Panembahan Senopati Bantul. Besarnya kontribusi jasa
tidak langsung dan tunjangan sebesar 75,1%.
Kata kunci: Jasa pelayanan, Tunjangan dan Kinerja Karyawan | en_US |
| dc.description.abstract | Background: Local government hospitals that have become BLUD
may collect fees to the community in exchange for goods/services provided.
Rewards for the goods/services provided are stipulated in the tariff of each
type of service and class of care.
Research Purposes: This study was conducted to determine the effect
of perception of employees about services and benefits on employee
performance at General Hospital Panembahan Senopati Bantul.
Methods: This research was descriptive quantitative research with
correlational research design. Population used in this research was all
employees of RSUD Panembahan Senopati Bantul as number of 837 people.
The sample of this research was 89 people with sampling technique namely
purposive sampling. Data analysis used regression analysis.
Result: The result of research indicate that perception of employees
about services have positive and significant effect to employee performance.
Benefits have a positive and significant effect on employee performance.
Perception of employees about services and benefits have a positive and
significant effect on employee performance in General Hospital of
Panembahan Senopati Bantul. The amount of indirect service and benefit
contribution is 75.1%.
Keywords: Perception of Employees about services, Employee Benefits and
Performance | en_US |
| dc.language.iso | other | en_US |
| dc.publisher | MMR UMY | en_US |
| dc.subject | Perception of Employees about services, | en_US |
| dc.subject | Employee Benefits and Performance | en_US |
| dc.title | PENGARUH PERSEPSI KARYAWAN TENTANG JASA PELAYANAN DAN TUNJANGAN TERHADAP KINERJA KARYAWAN DI RUMAH SAKIT UMUM DAERAH PANEMBAHAN SENOPATI BANTUL | en_US |
| dc.type | Thesis | en_US |
