EFFECTIVENESS OF PATIENT CENTERED CARE TO REDUCE ANXIETY LEVEL AND IMPROVE SATISFACTION IN PATIENTS UNDERGOING CATARACT SURGERY
| dc.contributor.author | MARIA ROSA, ELSYE | |
| dc.contributor.author | SJARIFUDHIN, MOCHAMMAD | |
| dc.date.accessioned | 2019-02-15T01:40:22Z | |
| dc.date.available | 2019-02-15T01:40:22Z | |
| dc.date.issued | 2018-12-15 | |
| dc.identifier.issn | 2088-2831 | |
| dc.identifier.uri | http://repository.umy.ac.id/handle/123456789/24473 | |
| dc.description | Cataract surgery is one indicator of achieving the goal of one of the WHO programs, namely Universal Eye Health: 2014-2019 Global Action Plan. The aim of the program is to reduce the number of visual impairments that can be prevented and secure access to rehabilitation centers for patients with visual impairments that cannot be prevented 7 . According to Ramke (2017), cataract surgery is an efficient intervention to restore vision. Cataract surgery can also improve quality of life, time and social status, which ultimately has a positive impact on poverty alleviation. PCC can be interpreted as a holistic paradigm, namely looking at individuals as a whole biopsychosocial and physiological. This paradigm seeks to ensure that the needs of individuals who access health care services can be met with respect and responsiveness, and are based on the concepts of value, personal preference, and partnerships in the clinical decision-making process. PCC adopts a contractual view of health services by seeing patients as active participants who must be involved in each decisionmaking process. Participation along with a greater emphasis on communication can create a process of collaboration and decision making that is better than just seeing patients as a passive component of the medical process Hobbs (2009) defines PCC as a solution to find patient needs, coordination, individuals who have skills and concerns, and experts. Suhonen et al. (2002) defined PCC as a comprehensive care that fulfills every patient's physical, psychological, and social needs. The Institute of Medicine (2001) defines PCC as respectful care in order to meet patient preferences, needs, and values, and involve patients in making all clinical decisions | en_US |
| dc.description.abstract | Research on Patient Centered Care (PCC) in cataract patients is still limited, especially those that analyze the effectiveness of PCC in reducing anxiety levels and improving the patient satisfaction. This study was a quasi-experimental pre- and post-test design, which involved 30 treatment respondents and 30 control respondents. The instrument used a SAI questionnaire to measure anxiety and SERVQUAL modifications to measure patient satisfaction. The study was conducted at Nganjuk Eye Clinic in October-November 2018. Analysis of data using paired t-test and independent t-test. The results of difference tests of anxiety levels before and after PCC and difference tests of anxiety levels of the control and PCC group showed the results of sig. 2-tailed = 0,000. Whereas the difference tests of satisfaction levels between the control and PCC group were obtained sig. 2-tailed = 0.035. The PCC Effect Size obtained strong effects (2.59 and 4.31) in reducing anxiety and average effect (0.56) on improving satisfaction. There were significant differences in the level of anxiety and satisfaction in both groups. The results showed that PCC was very effective in reducing anxiety levels and quite effective in improving the satisfaction on cataract surgery patients | en_US |
| dc.publisher | MMR-UMY | en_US |
| dc.relation.ispartofseries | 7;3 | |
| dc.subject | Patient Centered Care | en_US |
| dc.subject | Anxiety; | en_US |
| dc.subject | Satisfaction; | en_US |
| dc.subject | Cataract Surgery; | en_US |
| dc.title | EFFECTIVENESS OF PATIENT CENTERED CARE TO REDUCE ANXIETY LEVEL AND IMPROVE SATISFACTION IN PATIENTS UNDERGOING CATARACT SURGERY | en_US |
| dc.type | Article | en_US |
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