Browsing 04. LECTURERS ACADEMIC ACTIVITIES by Author "SUTRISNO WIBOWO, SUTRISNO"
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PENGARUH KUALITAS LAYANAN, RESIKO PERSEPSIAN, DAN HARAPAN KONSUMEN TERHADAP KEPUASAN KONSUMEN YANG DIMEDIASI OLEH NILAI PERSEPSIAN
SUTRISNO WIBOWO, SUTRISNO (2015-12)ABSTRACT This research aimed at finding how much the influence of service quality, perceived risk and consumer expectation were, towards consumer satisfaction level mediated by perceived value. The sample collecting method ...