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Now showing items 11-20 of 24
DEVELOPING SALESPERSON PERFORMANCE THE ROLE OF CUSTOMER ENCOUNTERING COMPETENCE PORTOFOLIO , RELATIONAL CAPITAL AND SERVICE EXELLENT CUSTOMER HETEROGENEITY
(Econ Journals, 2016)
The purpose of this study is to investigate the relationship of customer encountering competence portfolio, relational capital and service excellent customer heterogeneity to enhancing Indonesian pharmaceutical salesperson ...
SERVICE QUALITY, TRUST AND CUSTOMER LOYALTY: THE ROLE OF CUSTOMER SATUISFACTION AT THE HOTEL SERVICES INDUSTRY IN INDONESIA
(SRAC - Societatea Romana Pentru Asigurarea Calitatii, 2018-10)
This study aims to give a contribution to the literature in terms of; first, providing a development in the empirical
research model of the relationship between service quality (SERVQUAL) on cuslomer salisfaction; second, ...
COMPETITIVE ADVANTAGE AND PRODUCT INNOVATION: KEY SUCCESS OF BATIK SMES MARKETING PERFORMANCE IN INDONESIA
(Allied Academies, 2018)
he modern era has consequences for entrepreneurs in creating market opportunities. Business-oriented organizations must be able to sustain their market amid the increasingly fierce competition and that even need to seize ...
A STUDY ON BRAND COMMITMENT AND BRAND TRUST TOWARD BRAND LOYALTY OF BRANDED LAPTOP IN INDONESIA
(The Academy of Business and Retail Management (ABRM), 2018-04)
The aim of this study is to investigate the effects of brand experience and brand trust to enhancing brand commitment and brand loyalty. The data of the study collected by survey method. The sample in this research is the ...
SMEs’ MARKETING PERFORMANCE: THE MEDIATING ROLE OF MARKET ENTRY
(Emerald Group Publishing Ltd., 2018)
Purpose – This study aims to examine an empirical evidence of the relationship between relational
capital, network competence and market entry capabilities on marketing performance in small- and
medium-sized enterprises’ ...
EFFECTS OF CONVENIENCE ONLINE SHOPPING AND SATISFACTION ON REPEAT-PURCHASE INTENTION AMONG STUDENTS OF HIGHER INSTITUTIONS IN INDONESIA
(Array Development, 2016-04)
The purpose of the research is to empirically study the students perceptions towards facilitation in online shopping on particular products online. The research design used quantitative approach through research instrument. ...
THE EFFECT OF PRODUCT’S ATTRIBUTE ATTRACTIVENESS ON THE RELATIONSHIP BETWEEN PRODUCT INNOVATION AND COSTUMER’S PURCHASING INTEREST ( A STUDY ON CUSTOMERS OF HONDA MATIC MOTORCYELE IN INDONESIA)
(2018)
Abstract : The aim of this paper is to investigate empirical study of product innovation and identify the effect of product attractiveness and product positioning quality in customer’s repeat intention on the firm based ...
MEDIATING EFFECT OF VALUE CREATION IN THE RELATIONSHIP BETWEEN RELATIONAL CAPABILITIES ON BUSINESS OERFORMANCE
(Contaduria y Administration, 2018)
This paper aims at investigating empirical study of the effect of relational capabilities (RC) and
identifying the effect of value creation (VC) and market knowledge competence (MKC) to business
performance on SMEs. This ...
GENDER DIFFERENCES IN INTEREST IN USING ELECTRONIC MONEY AN APPLICATION OF THEORY PLANNED BEHAVIOR
(Econ Journals, 2016)
The objective of this research is to develop a behavior model with theory of planned behavior in order to give effect to the customer in the transaction payment with the use of electronic money and gender differences in ...
REASSESSMENT OF THE ENTREPRENEURIAL MOTIVATION AMONG FEMALE BUSINESS TO ENHANCE SMES BUSINESS PERFORMANCE IN INDONESIA
(University of Piraeus, International Strategic Management Association, 2017)
Purpose of the study is to examine how knowledge sharing by women entrepreneurs with business partners, employees or other entrepreneurs improves business performance and antecedent factors influencing them, entrepreneurial ...