Browsing 03. DISSERTATIONS AND THESIS by Author "SETYAWAN, SULIS"
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PENGARUH KUALITAS LAYANAN TERHADAP LOYALITAS PELANGGAN DIMODERASI OLEH KEPUASAN PELANGGAN
SETYAWAN, SULIS (FE UMY, 2017-04-20)The goal of this study is to know the effect of service quality customer loyalty which is moderated by customer satisfaction at special sambal restaurant in Yogyakarta. This research was done by doing survey, whereas the ...