Browsing 03. DISSERTATIONS AND THESIS by Author "WAHYUDI, IMMAWAN"
Now showing items 1-1 of 1
-
PENGARUH KUALITAS LAYANAN TERHADAP LOYALITAS PELANGGAN DENGAN KEPUASAN PELANGGAN SEBAGAI VARIABEL INTERVENING
WAHYUDI, IMMAWAN (FE UMY, 2018-04-20)This study aims to analyze the influence of Service Quality, on Customer Loyalty with Customer Satisfaction as Intervening Variables at Hotel Ibis Malioboro Yogyakarta. Subjects in this study were consumers who had visited ...