Browsing 03. DISSERTATIONS AND THESIS by Subject "Waiting time"
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(MAGISTER ADMINISTRASI RUMAH SAKIT PROGRAM PASCASARJANA UNIVERSITAS MUHAMMADIYAH YOGYAKARTA, 2020-01-05)Background: One of the key aspects to win the customer satisfaction is by reducing waiting time in outpatient. “Dr. Yap” Eye Hospital is a specialized eye hospital that registered as a cultural heritage building, serving ...