Browsing by Subject "CUSTOMER TRUST"
Now showing items 1-2 of 2
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CORPORATE SOCIAL RESPONSIBILITY INFLUENCE ON CUSTOMER TRUST: THE MEDIATING EFFECTS OF REPUTATION AND WORD OF MOUTH
(FE UMY, 2019-12-30)Research background, nowadays in The globalization era of each company is not only focused on getting profits, but the companies have CSR program as the primary concern of each company around the world. CSR is an excellent ... -
PENGARUH KUALITAS PELAYANAN TERHADAP KEPUASAN PELANGGAN, KEPERCAYAAN PELANGGAN, DAN LOYALITAS PELANGGAN (Studi pada Pelanggan Mirota Kampus di Jalan C. Simanjuntak No. 70, Gondokusuman, Yogyakarta)
(FE UMY, 2020-01-20)Penelitian ini bertujuan untuk menganalisis pengaruh kualitas pelayanan terhadap kepuasan pelanggan, kepercayaan pelanggan, dan loyalitas pelanggan pada pelanggan Mirota Kampus di Jalan C. Simanjuntak 70, Gondokusuman, ...