USING BALANCED SCORECARD APPROACH TO ANALYZE THE PERFORMANCE OF PHARMACY INSTALLATION IN IMPLEMENTING STRATEGY MAPPING

dc.contributor.author	PRIBADI, FIRMAN
dc.contributor.author	SANTOSO, JULI
dc.date.accessioned	2016-09-08T16:24:07Z
dc.date.available	2016-09-08T16:24:07Z
dc.date.issued	2014
dc.identifier.uri	http://repository.umy.ac.id/handle/123456789/1312
dc.description.abstract	This research aimed to evaluate the vision, mission, and strategy used in Pharmacy Installation ofhospital X, as they were are needed to be redefined to keep up with the changing situation. Pharmacy Installation is an important unit in a hospital because it gives the biggest contribution to the total revenue of a hospital. The analysis of work based on Balanced Scorecard in pharmacy installation ofhospital X shows that there is an increase of work in all four perspectives. However, the vision, mission, and strategy of pharmacy installation should be redefined according to the changing situation. By having new vision, mission, and strategy, key performance indicators can be made to evaluate the performance in the future
dc.subject	Performance analysis, Balanced scorecard, Strategy mapping
dc.title	USING BALANCED SCORECARD APPROACH TO ANALYZE THE PERFORMANCE OF PHARMACY INSTALLATION IN IMPLEMENTING STRATEGY MAPPING

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