THE EFFECT OF INTERPERSONAL RELATIONSHIP TOWARD BIRTH SATISFACTION
Abstract
The interpersonal relationship was important factor to gain upgrading birth services.
There was decline of birth rate from 2014 to 2015, which following with several patient
unsatisfaction in interpersonal relationship include the aspect of communication and
humanistic in Roemani Muhammadiyah Semarang hospital. This research purpose to
analysed the effect of interpersonal relationship toward birth satisfaction in Roemani
Muhammadiyah Semarang hospital. A cross sectional that involved an exit interview
was conduct from July to August 2016. A total of 79 women were enrolled in the study
that ful ll the inclusion and exclusion criteria. The interpersonal relationship and birth
satisfaction were measured using survey instruments from the transforming maternity
team consept and birth satisfaction journalwhich measured the reliability and validity
test The linier regression were applied. The majority of the patients (94,9%) were 21-
40 years old, 67,1% were univercity graduated, 40,5% were housewife, 62% were
multigravida, and 57% were delivered by cesarean section. There was signi cant
effect between interpersonal relationship and birth satisfaction (p=0,0001). The better
interpersonal relationship between patient and medical staff could appear patient safety
and high level of trust that can raise the birth satisfaction.The respon time to early
service for less than 15 minutes was the patient prospect from interpersonal relationship
aspect.