The objectives of this study is: (1) To describe the performance of the Department of Women’s Empowerment and Child Protection in dealing with abuse against children in Mataram City of West Nusa Tenggara in 2017, (2) To describe the obstacles experienced by the performance of the Department of Women’s Empowerment and Child Protection in dealing with abuse against children in Mataram City of West Nusa Tenggara in 2017. This type of research is descriptive. Data collection techniques used are interviews, library observation and study. The source of this research is the Head of the Department of Women’s Empowerment and Child Protection in Mataram City, namely Dra. Hj. Dewi Mardiana Ariany, MM. and The Protection of Acts of Violence Against Women and Children, namely Hj. Erni Suryani, S.Sos., MM. The analytical technique used is qualitative descriptive. The results of this study indicate that: (1) The performance of the Department of Women’s Empowerment and Child Protection in dealing with abuse against children in Mataram City of West Nusa Tenggara in 2017 have a high performance, namely providing convenience to children victims of violence to be able to implement the pattern of handling child victims of violence holistically, integrated and sustainable which is realized through three main things, conver: a) handling or service, namely facilitating victims of child violence to get health and legal services through integrate service centers for the protection of sub district women and children, b) providing assistance for children victims of violence, and c) Reintegration assistance, namely returning or fulfilling children’s rights while being a victim, 2) Obstacles experienced by the Department of Women’s Empowerment and Child Protection in dealing with abuse against children in Mataram City of West Nusa Tenggara in 2017, among other: a) Human resources that do not have a child handling certificate, b) Not trained in human resources in handling violence against children, c) The community lacks concern for the protection of children, d) The child protection system does not yet have a policy, e) Lack of trained human resources, and f) lack of experts or psychologists.