STUDY OF MANAGING THE JOB PERFORMANCE OF ONLINE MOTORCYCLE TAXI IN INDONESIA
Abstract
This study aims to examine the influence of caring climate, job satisfaction, and organizational commitment to the job performance of Gojek drivers. Respondents in this study were Gojek drivers operating in the Yogyakarta area. 142 data were analyzed from 150 respondents who had been surveyed. This study uses the accidental sampling method as a sampling technique. In addition, this study also uses Structural Equation Modeling analysis techniques with AMOS. Based on the results, it was found that caring climate had a direct effect on job satisfaction and organizational commitment, but not on job performance. Direct influence also occurs on job satisfaction on organizational commitment and job performance, as well as organizational commitment to job performance. While the indirect effect was found that caring climate had an effect on job performance through job satisfaction. Then, job satisfaction cannot be a mediator between caring climate relations to organizational commitment, as well as organizational commitment that cannot be a mediator between the relationship of job satisfaction to job performance.