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MANAJEMEN PELAYANAN 'PENGEMBANGAN MODEL KONSEPTUAL, PENERAPAN CITIZEN'S CHARTER, DAN STANDAR PELAYANAN MINIMAL'
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Buku Manajemen Pelayanan Publik.pdf (703.1Kb)
Date
2006
Author
SEPTI, ATIK SEPTI
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http://repository.umy.ac.id/handle/123456789/28298
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