| dc.description.abstract | The hospital has a strategic role in tlre effort tr: accelerate the
improvement of public health level. The new paradigm of health
care requires hospitals to provide quality services according to
the needs and wishes of t[-re patient with reference to the code of
etlrics of profession and medical.The performance of health care
organizations typically usesa nrinimum standarci criterion of service
in accordance witlr the Decree of the Mirrisier of Health l\o.74i/
Menkes/Perivlli2C0B.The decree outline includes; a) basic health
services, b) health care referrals, c) epidemiological irrvestigation anci
prevention of outbreaks and d) health promotion and community
empowermeni.The pui'pose of this study is to investigate the
implementation of the minirnum service standards in the areas of
health reference in Baubau City Regional Hospital anci to determine
the factors that affect the minimum service standards in the field of
health reference in Baubau City RegionalHospital(RSUD).The method
used in this research is descriptive qualitative. The data collection
techniques in this research are interview and documentation.
Meanwnile, the technique used to analyze the data in this research is
descripiive analysis techniques. This analysis includes checking the
data, the data grouping, data checking, data analysis and conclusion
making. The results of this study showed that the implementation
of the Minimum Service Standards in the field of health referencein Baubau City Regional Hospital (RSUD) is already good. A minor
lack of SPM implementation in the field of health reference Baubau
City Hospital is in the amount of human resources required. The
factors that affect the implementation of minimum service standard
in the field of health reference in Baubau City Regional Hospital
are; Communication, disposition, and bureaucratic structure. As for
the factors of human resource, there is still a shortage of resources
because there is only B0 percent sufficiency of human resources in
Baubau City Regional Hospital. | en_US |
