| dc.contributor.author | SISYANI, SISYANI | |
| dc.contributor.author | FIRMAN, PRIBADI | |
| dc.contributor.author | URHMILA, MARISKA | |
| dc.date.accessioned | 2016-09-27T04:02:15Z | |
| dc.date.available | 2016-09-27T04:02:15Z | |
| dc.date.issued | 2016-07-02 | |
| dc.identifier.issn | 20882831 | |
| dc.identifier.uri | http://repository.umy.ac.id/handle/123456789/2970 | |
| dc.description | Penelitian ini penting utk melihat kualitas layanan anatara pasien BPJS dengan non BPJS di era BPJS saat ini | en_US |
| dc.description.abstract | Background: Development of health system in Indonesia based on the national health system (SKN). The national
health subsystem is a subsystem of financing. To protect the people from financial risks are needed healths
financing prepaid systems. There are some patients assumed that the quality of service of direct payment system
and payment by health insurance are distinguished. The purpose to determine the differences between the quality
of service payment system INA-CBGs With Fee For Service inpatients class II at PKU Muhammadiyah Hospital Bantul.
Method: This study used descriptive method. The population research was inpatients class II at PKU
Muhammadiyah Hospital Bantul. The sample size on the payment systems INA-CBG 50 respondents and Fee For
Service 50 respondents. The method of data collection using questionnaires. Data analysis performed by different
test averrage to the independent samples using Mann-Whitney method.
Result and Discussion: Patients assume the quality of service at PKU Muhammadiyah Hospital in Bantul
distinguished between fee for service financing and INA-CBGs. They think fee for service financing get better service
than financing by health insurance. Statistics showed the mean rank of INA-CBGs is 44.41 and the mean rank of Fee
For Service is 56.59. Different test average result to the independent samples using Mann-Whitney method indicate
there is significant differences between the payment system INA-CBGs with Fee For Service to quality of service.
This differences is due to the large number of INA-CBGs patients. This is because the communication aspect, long
queues and administration become complicated so that patients are not satisfied.
Conclusions: There are significant differences between the quality of service payment system INA-CBGs With Fee
For Service | en_US |
| dc.publisher | Jurnal Asosiasi Dosen Muhammadiyah Magister Administrasi Rumah Sakit Vol.2 No. 2 Juli 2016 | en_US |
| dc.subject | System Financing | en_US |
| dc.subject | INA-CBGs | en_US |
| dc.subject | Fee For Service | en_US |
| dc.subject | Quality of Service | en_US |
| dc.title | PERBEDAAN KUALITAS PELAYANAN PADA SISTEM PEMBAYARAN INA-CBGS DENGAN FEE FOR SERVICE DI RS PKU MUHAMMADIYAH BANTUL | en_US |
| dc.type | Article | en_US |
