Background:Patient safety is the primary objective of health services. The important role of nurses and doctors continuously communicate effectively with SBAR (situation, background, assessment, recommendation). This study aimed to evaluate the effectiveness of communication SBAR for nurses and doctors in hospitals. Method:Qualitative research with action research approach. Conducted in two cycles. First cycle planning stage pre-study conducted observation. Phase Actions carried out training and observation during training. Reflection feedback stage, and the stage of improvement plan drawn up guidelines for the Focus Group Discussion (FGD) and interviews. Cycle to the second stage and the stage action FGD conducted interviews Reflection. Evaluation phase conducted comparison of the first cycle and the second cycle. Analysis of data using manual coding. Results and Discussion:The results of this research to get six themes and 14 sub-themes, namely communication processes, techniques and procedures, implementation of SBAR, reporting the condition of the patient, the evaluation of the implementation, and interpersonal communication. From the analysis found some of the obstacles that cause of not optimal communication between nurses and doctors using SBAR. Some of them are related to the perception, values, cultural background, knowledge, roles and locations interaction. Conclusion:The researchers concluded that nurses and doctors have to understand the SBAR communication technique. But the SBAR communication measures more optimally implemented only after the training course