PRODUCTIVITY OF SMART GOVERNMENT TOWARD NEW PUBLIC SERVICES IN YOGYAKARTA (STUDY CASES: YOGYAKARTA SMART APPLICATION)
Abstract
The Research aims to describe the Smart City in Yogyakarta, The part of the smart city is Smart
government toward new public services in Yogyakarta. In these cases related to Jogja Smart Services
(JSS) is a new application since 2018. The application an innovation of government to support services
in Yogyakarta. In the past, public services to support smart city is UPIK (Unit Pelayanan Informasi
Keluhan). In Jogja Smart Services divided two versions, for government and society.
In smart government has indicators to support successful of government program as follows
involvement of government in smart city, implementation of government in a smart city, and
utilization ICT to support public services in Yogyakarta. One of the most interesting is the
strategy of the government to promotion JSS as an embodiment of a smart city. The
implementation JSS is application one windows to relation with another service. While the
chapters discussed smart government in Yogyakarta, JSS has public services, the participation
of government, and open government to share data and information.