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The importance of market information accessibility to enhancing SMEs Indonesian superior financial performance
(Int. J. Business Innovation and Research, 2021)
This research aims is to investigation an empirical research the influence of market information accessibility and social capital on product innovation capability to enhancing superior financial performance with ...
The mediating effect of marketing capability in the relationship between CRM on business performance in Indonesia and Thailand service industry
(Int. J. Electronic Customer Relationship Management, 2021)
This study empirically contributes to customer relationship
management (CRM) activities on marketing capability and business
performance. The authors also investigate the mediating role of marketing
capability in ...