KEY SUCCES FAKTOR KINERJA DENGAN BALANCED SCORECARD METHOD (Survey pada Aparatur dan Pasien di RSUD Wonosari Kabupaten Gunungkidul)
Abstract
This study aims to examine the correlation growth and learning perspective to
internal business process perspective, the correlation growth and learning
perspective to customer perspective, the correlation growth and learning
perspective to financial perspective, the correlaion internal business process
perspective to customer perspective, the correlation internal business process
perspective to financial perspective, the correlation customer perspective to
financial perspective study at Wonosari Regional Public Hospital in Gunugkidul
regency. The variables tested are the financial perspective, the customer
perspective, the internal business process perspective, the growth and learning
perspective. The method used in this study was correlation model using SPSS
statistical software.
The result of this study shows that growth and learning perspective has
significant positive to internal business process perspective, growth and learning
perspective has significant positive to customer perspective, growth and learning
perspective has significant positive to financial perspective, internal business
process perspective has significant positive to customer perspective, internal
business process perspective has significant positive to financial perspective,
customer perspective has significant positive to financial perspective.