SALEH, MUHAMMAD RIDHWAN; KASSIM, PUTERI NEMIE JAHN (Faculty of Law & Board of Research, Educational Development and Community Empowerment (LP3M) Universitas Muhammadiyah Yogyakarta, 2017-04-04)
In recent years, the role of apology in resolving conflicts and preventing litigation has gained much
prominence. Particularly, in civil litigation, apology has the potential to promote negotiations, generate
settlements ...