STRATEGI POSITIONING ENGLISH CAFE (Studi Deskriptif Kualitatif Strategi Positioning English Cafe sebagai Kursus Bahasa Inggris dengan Konsep Kafe dalam Menghadapi Persaingan Kursus Bahasa Inggris di Yogyakarta 2012-2016)
Abstract
Challenges and competition are inevitable in business development, likewise in
an institution of English course in Yogyakarta. To the number of competitors
increase the challenges that require the institution to innovate regarding the
service offered. In this case, English Café, as one of the English institutions in
Yogyakarta, put its position as a cafe-based course which became first
innovation in English course. This innovation makes English Cafe different
with other courses that offer enjoyable study method by café-based course
concept in building relaxed atmosphere to increase motivation of learning
English. This study aims to analyze the positioning strategy conducted by
English Cafe in facing the competition of English courses in Yogyakarta. The
author uses qualitative research methods with the presentation of descriptive
analysis. The data obtained through interviews based og interview guideline and
literature study. To examine the data validity in this research is through source
triangulation. In this research, the positioning is applied through various
stages, namely the planning stages which consists of determining the
segmentation and target market, identifying competitors and consumers,
determining the purpose and characteristic, and also setting the price. In the
following phase, the implementation of the positioning is by applying café
concept through logo, tagline, uniform and physical space which are
communicated via all types of media have been determined to reach wider
public. The last stage of the application of positioning si by conducting periodic
evaluations as a form of supervision on the performance and position of
English Cafe. The positioning of the course with the concept of the cafe has
been considered as appropriate. It is viewed from the increasing number of
members every year and the spread of English Cafe branch throughout
Indonesia.