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PERAN KEPUASAN PELANGGAN DALAM MEMEDIASI E-CRM DAN E-SERVICE QUALITY TERHADAP LOYALITAS PELANGGAN E-COMMERCE
(MM UMY, 2018)
E-commerce is an electronic process in which individuals
or organizations conduct transactions, buy, sell, transfer, or
exchange products, services and or information. E-commerce has
many benefits that add to the level ...