Browsing Department of Management by Author "MPERMANA, MOCH RIZKI CAHYA"
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KUALITAS LAYANAN DAN EFEK MEDIASI CITRA PERUSAHAAN PADA PENGARUH ANTARA KEPUASAN PELANGGAN DAN LOYALITAS PELANGGAN PADA MASKAPAI PENERBANGAN LION AIR
MPERMANA, MOCH RIZKI CAHYA (FE UMY, 2018-08-02)This study aims to analyze the Service Quality and The Mediating Effect of Corporate Image on The Relationship Between Customer Satisfaction and Customer Loyalty in The Lion Air. The Subjects in this study are consumers ...