Browsing Department of Management by Author "PUSPITASARI, DEVI ARIANA"
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PENGARUH PERSEPSI KUALITAS PRODUK DAN PERSEPSI KUALITAS PELAYANAN TERHADAP KEPUASAN PELANGGAN DALAM MEMBENTUK LOYALITAS PELANGGAN
PUSPITASARI, DEVI ARIANA (FE UMY, 2018-04-28)This study aims to analyze the effect of perception product quality, perception service quality to customer satisfaction in forming customer loyalty at Mirota Campus Swalayan Jl. C. Simanjuntak No. 70 Yogyakarta. The ...