Browsing Department of Management by Author "SELIANA, DITA"
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PENGARUH PERSEPSI KUALITAS PELAYANAN, PERSEPSI HARGA, CITRA MEREK DAN PROMOSI TERHADAP KEPUASAN DAN LOYALITAS PELANGGAN J&T EXPRESS (STUDI PADA PELANGGAN J&T EXPRESS DI KOTA YOGYAKARTA)
SELIANA, DITA (FAKULTAS EKONOMI DAN BISNIS UNIVERSITAS MUHAMMADIYAH YOGYAKARTA, 2018-11-15)This study aims to analyze the Effect of Service Quality Perception, Price Perception, Brand Image and Promotion on J & T Express Customer Satisfaction and Loyalty. The subjects in this study were J & T Express customers ...