Browsing Department of Management by Author "WIWOHO, ALDINO IVANDA"
Now showing items 1-1 of 1
-
PENGARUH CUSTOMER RELATIONSHIP MANAGEMENT (CRM) TERHADAP KEPUASAN KONSUMEN DAN LOYALITAS KONSUMEN (Asuransi Jiwa Prudential)
WIWOHO, ALDINO IVANDA (FE UMY, 2017-04-26)This study aims to analyse the influence of RELATIONSHIP CUSTOMER MANAGEMENT (CRM) Customer Satisfaction And Consumer Loyalty in Prudential Life Insurance. Subjects in this study are consumers who have used Prudential ...