Browsing Department of Management by Author "AHDYANUGROHO, RADEN DIMAS DWI"
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PENGARUH KUALITAS PELAYANAN TERHADAP LOYALITAS PELANGGAN DENGAN KEPUASAN DAN KEPERCAYAAN SEBAGAI VARIABEL MEDIASI
AHDYANUGROHO, RADEN DIMAS DWI (FAKULTAS EKONOMI DAN BISNIS UNIVERSITAS MUHAMMADIYAH YOGYAKARTA, 2018-02-23)This research aims to understand the effect of service quality on customer loyalty with customer satisfaction and customer trust as mediation variables on King Clean’s customers in the Special Region of Yogyakarta. Non ...